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Famly Connections ""988 & 911: When to Call, What to Expect" Presentation PDF

Feb. 1, 2023: Family Connections, discussed the differences between 988 and 911, myths about 988, calling 988 for a minor child versus an adult child, and questions about responding to crisis. Our speaker was Matt St. Pierre with the National Council for Mental Wellbeing National Council for Mental Wellbeing. He brings over a decade of experience providing clinical and crisis services across the mental health spectrum to his role as a Director in the Practice Improvement & Consulting Division where he oversees a portfolio of projects and initiatives which directly impact the mental health/substance use treatment provider workforce as well as drive change to improve outcomes for individuals with mental health and/or substance use challenges. Specifically, Matt is heavily involved in the National Council’s efforts related to strengthening the crisis continuum, the ongoing implementation of the 988 Suicide & Crisis Lifeline, and providing training and technical assistance to state, local and organizational collaborators.

If you are concerned about your own wellbeing or supporting another person in crisis, it’s important to feel confident about getting the right support when you need it. Calling or texting 988 or chatting with connects anyone in crisis to compassionate care with a trained counselor.

The 988 Lifeline is available 24/7 by cell phone, landline, and videophone services for American Sign Language. Issues can include any concern – here are a few:

  • Concern about another person’s wellbeing
  • Mental health and/or substance use challenges
  • Emotional distress
  • Thoughts of suicide or self-harm
  • Anxiety, loneliness, or feeling depressed
  • Specialized services for communities including LGBTQ+, Spanish-speaking, and Tribal nations


Related Topics

  • Caregiving/Caregiver Support
  • Crisis
  • Mental Health
  • Parenting/Caregiving
  • School Age
  • Substance Use
  • Suicide
  • Trauma and Violence
  • Youth, Adolescents, and Young Adults
  • Adult Children
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